Technical Support Policy
The Center provides continuous technical assistance and support to trainers and trainees throughout the duration of the implementation of the training program to ensure that the training process is completed with the highest possible quality and efficiency, as follows: Academic Support and Support: Technical and educational assistance to trainers and trainees when implementing the program through the live halls “synchronous” where the center is committed to providing a manager of the hall who will carry out the process of organization, support and problem solving. Trainers assist trainees, in relation to providing answers to questions and scientific material. The Hall Manager assists the trainees in the technical aspects so that they can attend at the beginning of the lecture to make the most of the course. • The Center obliges the Director of the Training Hall to provide the trainees with the necessary conditions for registration, preparation and filling in the necessary data necessary for the issuance of the certificate. • The Center highlights its means of communication to help trainees solve any problem that hinders them from obtaining the course or – the certificate. • Communication channels and technical support: training@nokhbagp.com info@nokhbagp.com alnokhbatrainingcenter@gmail.com Times of work: from Sunday to Thursday 9 am – 12 noon 4 pm – 9.30 pm Friday and Saturday off If you have any educational or technical problem, please contact us: +966 570 103 380 +966 565 920 363 Time required to provide technical support services: Email and technical support form: response within two hours WhatsApp: The response will be made at the time of sending the problem Appropriate times to respond to the problems of the employees of the center: |
